What's the best way to contact Amethyst?

For international inquiries, please e-mail us at design@amethysthome.com . We are not always able to respond to text messages due to phone system limitations -- e-mail is the quickest and best way to get in touch.

How quickly will my order ship?

Most items ship within 7-14 business days of your order unless noted by a lead time at checkout.

How will I know when my order has shipped?

After your order is placed, you can sign into your account and see shipping notes.

Our customer service team is available Monday - Friday 8am - 4pm CST to assist with special delivery requests, provide an update, and address any questions about your order.

What countries do you ship to?

We ship to many areas including Canada, Europe, Australia & beyond. Shipping rates and any applicable duties/taxes will auto-calculate in your cart for an easy checkout.

Please reach out to us at design@amethysthome.com if your checkout link does not work so we can confirm shipping availability.

Who will be responsible for paying the tariffs and duties?

Duties & taxes are prepaid at the time of purchase and will calculate in your cart after you enter your address.

Are all products available for international delivery?

Yes -- we ship furniture, artwork, rugs, lighting, and more.

How much is international shipping?

All international shipping prices are included in the purchase price of your item. There is no additional shipping fee at checkout.

Are taxes/duties applicable?

Applicable duties and taxes will be collected at time of purchase in the checkout.

International transit times

Please expect deliveries to arrive within 2-6 weeks for all international orders. Rugs ship quicker. For most orders -- we use air freight but large bulky items may need to ship sea freight. All items ship together when ready -- if you would like to receive in batches please contact us for a personalized shipping quote.