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Monica explains our shipping policy and the shipping options you have at checkout in this short video below.

Amethyst Shipping Guide

For items that can ship standard -- we partner with UPS ground!
Rates auto-calculated at check-out

- In-stock items are typically en route within 4-5 business days
- You will receive a tracking update via e-mail when available
- We do not deliver to P.O. boxes

For large & custom items (i.e. art, furniture, custom upholstery, oversized rugs...):

Threshold Delivery $95.00
White Glove Delivery $175.00

- We partner with an excellent threshold and white glove delivery network
- Our operations manager will be in touch to schedule delivery date and time with delivery company
- Non-custom items typically ship within 5-10 business days and can be in transit for 2-4 weeks depending on your location (this is typical for freight deliveries!)
- Backorder and transit lead times may be extended due to material and shipping delays, weather, or industry demands
- Custom items typically are in production for 8-12 weeks and in transit for 3-4 weeks
- We do not deliver to P.O. boxes

Special Requests

We do our best to accommodate special requests such as delivery time windows. Please inform us as soon as possible of any special arrangement requests.

International Shipping

We are currently shipping to the continental 48 USA states & Canada. Please inquire about international shipping rates by e-mailing -- we will work with you on a custom quote.

VAT / Value Added Taxes

Some clients may be subject to VAT charges depending on the country they reside in. The client is responsible for paying these VAT charges. We will do our best to communicate these potential charges the client is responsible for prior to purchase. It is highly recommended clients reach out first for a quote with additional international charges.

We love keeping you informed and welcome phone calls or e-mails at any time to check the status of your order -- you can reach us at (844) 668-3868 or

Our team monitors orders daily and loves to follow up with you regarding the status of your order -- including any potential unexpected delays at time of ordering.

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