Drawing inspiration from tribal influences, the Odyssey Collection combines relaxed linear pattern with a sophisticated color palette. Each Odyssey rug, which is hand-knotted of wool and viscose from bamboo, is crafted entirely by hand by master artisans in India.
70% Viscose from Bamboo | 30% Wool
Clean spills, including water, immediately by blotting with a clean sponge or cloth. Avoid exposure to all liquids. Professional cleaning recommended. Rug pad recommended for use on hard floor. Expect shedding. For vacuuming, use a vacuum cleaner without beater bar or one where you can set the bar to the highest pile setting. If your vacuum has variable power settings, set on low. Vacuum full length of the rug, turn and repeat to the next area, rather than back and forth motion.Want to see how it looks in your space? Send us a picture of the area to firstname.lastname@example.org and we will integrate the product into your space. Please allow up to 48 hours to turn this around for you!
Monica discusses our return policy and design process in this short video below.
Online Return & Exchange Policy
All Amethyst finds are hand-selected by our designers for their quality, beauty, and unmistakable style. Our design team is available to assist you with sending samples, measurement guidance, and graphic design so you can envision the piece in your home before purchasing. For this reason, all furniture, rugs, art, and lighting are non-refundable. Please find our damage policy below — thankfully this rarely happens!
Design Assistance Before Ordering
We want to make sure that your piece looks gorgeous & makes sense in your space. Feel free to e-mail us pictures & measurements before ordering to ensure a seamless purchase. We will come to your rescue by sending samples, better photos, and more specific details about the piece.
What You Can Expect
We will send you a pre-authorized return label within 2 business days. It will be your responsibility to safely package your item and drop off at the nearest Fedex/UPS within 7 business days.
Any eligible refund or store credit will be credited to your account once the item has been received and thoroughly inspected for damage.
In the event that your order arrives damaged, we will replace or repair the item if the item can be replaced or repaired. If the item is one-of-a-kind, no longer available, or cannot be repaired, a full refund will be issued.
Please take pictures of the packaging & damage so that we can submit a claim.
Thank you for shopping with us!
Monica explains our shipping policy and the shipping options you have at checkout in this short video below.
Amethyst Shipping Guide
For items that can ship standard -- we partner with UPS ground!
Rates auto-calculated at check-out
- In-stock items are typically en route within 4-5 business days
- You will receive a tracking update via e-mail when available
- We do not deliver to P.O. boxes
For large & custom items (i.e. art, furniture, custom upholstery, oversized rugs...):
Threshold Delivery $95.00
White Glove Delivery $175.00
- We partner with an excellent threshold and white glove delivery network
- Our operations manager will be in touch to schedule delivery date and time with delivery company
- Non-custom items typically ship within 4-5 business days and can be in transit for 2-4 weeks depending on your location (this is typical for freight deliveries!)
- Custom items typically are in production for 8-12 weeks and in transit for 3-4 weeks
- We do not deliver to P.O. boxes
We do our best to accommodate special requests such as delivery time windows. Please inform us as soon as possible of any special arrangement requests.
We are currently shipping to the continental 48 USA states & Canada. Please inquire about international shipping rates by e-mailing email@example.com -- we will work with you on a custom quote.
We love keeping you informed and welcome phone calls or e-mails at any time to check the status of your order -- you can reach us at (402) 502-9333 or firstname.lastname@example.org
Our team monitors orders daily and loves to follow up with you regarding the status of your order -- including any potential unexpected delays at time of ordering.